E-Commerce Product Launches: March 15, 2023

Here’s a record of product releases and updates for mid-March from firms that service on-line retailers. There are updates on dropshipping, returns administration, one-click insurance coverage, upsell and cross-sell options, buyer video chats, cost instruments, and synthetic intelligence instruments.

Have an e-commerce product model? Electronic mail releases@practicalecommerce.com.

E-commerce product launches

ShipStation launches Dropship Manager. ShipStation, the e-commerce transport platform, launched Dropship Supervisor to streamline and automate dropshipping order success. Key options embody order routing, real-time order standing updates between dropship managers and their suppliers, in addition to model monitoring and customized e mail area capabilities to take care of ranges communication expertise with clients with a seamless expertise. Moreover, dropship managers can invite their suppliers to the platform.


Loop launches performance benchmarking app. Loop, a returns administration platform, has launched a free returns benchmarking app within the Shopify App Retailer. The app permits retailers to unlock key return knowledge and mechanically examine it to comparable manufacturers in an easy-to-use dashboard, all to assist enhance post-purchase experiences. As soon as put in, the app mechanically pulls service provider return knowledge to match in opposition to trade benchmarks, together with refund charge, high refunded merchandise, and time to repeat buy.

Wix and Stripe bring Tap to Pay on iPhone to US merchants. Wix, a platform for creating, managing and growing an internet site, has partnered with Stripe to carry Faucet to Pay on iPhone to US-based Wix retailers. Utilizing the Wix Proprietor App and a suitable iPhone, retailers can settle for and course of contactless funds via Wix with solely an iPhone from contactless credit score or debit playing cards, Apple Pay, and different digital wallets.

AfterShip launches upsell and cross-sell tools for Shopify merchants. AfterShip, an e-commerce buyer expertise platform, introduced the launch of upsell and cross-sell instruments for Shopify storefronts. Powered by synthetic intelligence, AfterShip Personalization presents presents on product, cart, post-purchase and checkout pages and is solely obtainable to Shopify Plus retailers. The brand new product helps all Shopify themes, together with customized variations.

Sure launches Retrace to integrate insurance offers with the click of a button. Positive, an insurance coverage expertise supplier, has launched Retrace, enabling on-line retailers to supply clients insurance coverage and safety with the clicking of a button. Retrace by Positive features a suite of APIs so on-line retailers can combine insurance coverage and safety for varied use circumstances comparable to e-commerce returns, journey insurance coverage and product guarantee safety at any second of the acquisition movement.

Retrace homepage


HubSpot showcases AI-powered productivity tools. HubSpot has launched two new AI instruments — Content material Assistant and ChatSpot.ai — to assist clients streamline connections with their contacts. Powered by OpenAI, Content material Assistant and ChatSpot.ai assist advertising and gross sales groups create and share nice content material in minutes by suggesting weblog titles associated to a services or products, then producing a preview full weblog publish and physique copy for that title in addition to internet pages, gross sales and advertising emails, and data base articles.

F5 partners with Visa to reduce login friction. F5 has partnered with Visa to assist retailers securely scale back buyer login friction. F5 Distributed Cloud Authentication Intelligence makes use of synthetic intelligence and behavioral evaluation to acknowledge returning clients, eliminating their must log in with a username and password. Retailers can even entry fraud defenses and bot detection to guard all the commerce journey as an alternative of simply on the checkout.

The Link-in-bio Koji platform launches a new ebook application. Koji, a link-in-bio platform and social media app retailer, has launched an up to date e-book and audiobook functionality to make it simpler to promote and share any e-book, PDF or audiobook instantly inside a link-in-bio. Prospects can view or obtain their buy immediately, and the app’s built-in reader and reader enable studying or listening to eBooks and audiobooks interchangeably.

Kount Announces New Identity and Payments Platform. Kount, the fraud prevention platform owned by Equifax, has launched Kount 360, a brand new identification and cost software that integrates all the Kount suite of merchandise right into a single platform, eliminating the necessity for handle a number of interfaces. Kount 360 supplies end-to-end safety of the buyer’s digital journey by offering higher entry to first-party machine info, e mail info, cost historical past, and extra.

The Kount webpage announcing Kount 360

Account 360

Voc.ai Launches ChatGPT Powered Amazon Toolkit. Voc.ai, an AI SaaS firm, introduced the launch of its first Amazon toolkit, powered by ChatGPT. The brand new product is designed to assist sellers optimize their advertising campaigns by utilizing pure language processing and machine studying to establish the suitable key phrases, optimize product descriptions and create compelling advertising messages that resonate with their viewers. . Voc.ai’s Amazon Toolkit is now obtainable to sellers on Chrome internet shops by trying to find “ChatGPT for Amazon”.

Flippa Launches Artificial Intelligence Tool Connecting Business Owners With Potential Acquirers. Flippa, a world market for purchasing and promoting companies on-line, is launching an AI-powered advice engine to match consumers and sellers. The brand new Flippa advice engine helps enterprise house owners discover potential consumers and matches consumers to appropriate listings primarily based on purchaser actions and habits within the Flippa Market. Patrons can click on “Invite to Deal with” to be notified of a related supply, matched algorithmically by the Flippa platform.

Vee24 introduces iOS app for one-on-one video chats. Vee24, a facilitator of person-to-person digital experiences, has launched a cellular software. Vee24’s digital platform is powered by high-definition video chat, textual content chat, AI-enabled chatbots, co-browsing, display sharing, on-line courting, and extra. The brand new VeeStudio cellular app, obtainable for iOS units, is a light-weight but highly effective model of their desktop video chat app.

BigCommerce launches BOPIS feature. BigCommerce has launched a BOPIS function – purchase on-line in-store pickup – giving retailers extra choices to supply click-and-collect purchases. BigCommerce’s BOPIS providing consists of new and up to date APIs for constructing customized experiences. BOPIS is now obtainable as a multi-site stock function for enterprise retailers.

Webpage announcing BigCommerce's BOPIS

BigCommerce BOPIS

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